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Frequently Asked Questions

How do courses work?
Why should you take an online distance learning course?
When do courses begin?
What hardware requirements (equipment) are necessary for the courses?
What software do I need to take a course?
What previous knowledge is required to take part in the courses?
Who organises the courses?
What if I cannot take the course for a week or more, once it had begun?
What is the course completion deadline?
What countries do the courses reach out?
Can I take several courses at the same time?
Which are the payment methods?
Is there any discount for being a regular student or taking several courses at the same time?

How do courses work?

- The course is set to the student’s pace, PC hardware availability and background knowledge.

- The lessons and exercises are downloaded from our website by a username and a password.

- Once the course has started, a teacher is assigned to the student who will go over the topics, correct his/her exercises, and answer his/her questions.

- The student can take lessons at any time of the day and on any weekday It is not necessary to be online at any specific time.

- The student has to devote at least one-hour time (relatively) a day to study the lesson and do the exercises.

- During the course, the student can participate in real-time teleconferences to clear up any doubts or queries on line (not compulsory).

-Courses can be taken from any country. They are in english and Spanish.

Why should you take an online distance learning course?

The 21^st century has already begun; in consequence all the technological advances we are experiencing will bring many changes. Until recently, Internet has introduced unimagined possibilities, thus opening the way for new online learning (e-learning) applications, teleconferencing, telecommuting, new information sources, etc.

Internet has done many changes and now we witness a historical and qualitative change that leaves behind many aspects of the world that, not long ago, were common to us.

Currently, people can take courses using the Internet; these reach any country in the world and allow the users to learn or work from their home, anywhere, provided they have a computer and an Internet connection, at anytime, 24 hours a day, 7 days a week.

To enter this new era it is necessary to learn how use computers and the Internet in full. Internet is not all about websites; it is also e-mailing, teleconferencing, videoconferencing, group working and telecommuting, Intranet and Extranet, low-cost telephone calls, e-commerce and much more.

When do courses begin?

Courses start every week.

What hardware requirements (equipment) are necessary for the courses?

Minimum requirements for our online learning courses: a computer with Internet connection.

What software do I need to take a course?

You need some email software and an Internet browser such as Internet Explorer, Mozilla Firefox, Opera or any other you are used to.

For some courses you might need teleconference or photo editor software. We provide students with Internet addresses from which they can find it easier to get these.

What previous knowledge is required to take part in the courses?

For our online courses you need the basics about dealing with email software in order receive and send messages.

Apart from these, for some courses there might be some specific requirements. If any, all necessary instructions will be detailed.

Who organises the courses?

Our company, Red21.com, organises and carries out the courses along with a qualified group of professionals and a number of teaching institutions which adhere to them. If you send an enquiry from the link pre-enrolment form, you will automatically get all the information you need from our teaching team.

What if I cannot take the course for a week or more, once it had begun?

The course length is flexible and there are no strict attendance rules. However, experience tells us that students should not miss lessons for more than a week. Periodically, students get a notice about their progress in the course.

What is the course completion deadline?
In short-term courses (up to 6 months) students have one year period after the course starting date. In long-term courses (1 year or more), they have up to one year period from the last module authorization.

What countries do the courses reach out?

Since all courses are conducted through the Internet, they reach anywhere worldwide, plus they are taught in Spanish.

Can I take several courses at the same time?

Yes, you can take as many courses as you like.

Which are the payment methods?

Courses can be paid by credit and debit cards: MasterCard, Visa and American Express (using secure forms with SSL), or wire transfer by Western Union, DHL, or via bank deposits. We also accept Paypal.

If you choose any of the above, please ask for information using the pre-registration form link.

Is there any discount for being a regular student or taking several courses at the same time?

Take four courses, one for free. There are also many promotions you can benefit from throughout the year.

Group discounts for people from the same company or institution.

For further information, fill in the enquiry form: click here.

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Red21.com - AEFOL Member (Spanish Association for Online Training)
Calle Torrealba, Nº 1, Torremocha (Cáceres) -
Phone: +34 678991719
Spain

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